Contact us
Welcome to Kotodamako. We are dedicated to providing exceptional support for our range of Audio & Headphones, Smart Watches, Gaming Controllers, and Keyboards & Mice. Your satisfaction is our priority. Please find the relevant contact information below for efficient assistance.
Customer Support
For order inquiries, product information, technical support, or any other questions, our customer support team is here to help.
Email: [email protected]
We strive to respond to all email inquiries within 24-48 business hours.
Corporate Address
For written correspondence or official matters, you can reach us at our headquarters:
Kotodamako Inc.123 Tech Avenue, Suite 450
San Francisco, CA 94107
United States
How to Get the Best Support
- For order-related questions, please include your order number in your email.
- For technical support, please specify the product model and describe the issue in detail.
- Consult our comprehensive FAQ page for instant answers to common questions about shipping, returns, and product setup.
Our Operating Hours
Our customer support team operates during standard business hours, Monday through Friday.
Hours: 9:00 AM - 6:00 PM PST (Pacific Standard Time)
Emails received outside of these hours will be addressed on the next business day.